Custom Simulations

Custom simulations for high-stakes jobs.

We make custom simulations for learners to practice and apply real decisions before they encounter them on the job.

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Simulation screen for BASF process refrigeration maintenance, showing an oil separator system diagram with a discharge temperature alert beside a refrigeration state gauge.

89%

improvement in job performance when simulations used in role-based onboarding.

45%

faster time to proficiency when simulations used for high-stakes role reskilling.

Source: Global Growth Insights; 2026 Q2 10x Impact Survey

Trusted By

GoogleYouTubeMastercardBASFSquareVisa
The Problem

Onboarding and job shadowing lacks practice spaces for risky decisions.

Simulations close the gap between knowledge retention and performing it under pressure. They give learners a safe place to practice decisions their role depends on, so mistakes happen in a controlled setting instead of on the job.

Why Now

Job reskilling is growing the need for simulated practice.

6 out of 10

of today’s workforce will require reskilling into more complex roles over the next four years.

Source: World Economic Forum, The Future of Jobs Report (Jul 2026)

As the workforce reskills to more complex roles, simulations are essential for practice motions currently learned via shadowing or in the field.

Practice-Based Training

From knowledge retention to procedural memory.

Knowing what to do, and situationally applying how to do it are two different things. Short, repeated lessons help people remember, but rounds of simulated scenario-based practice lift performance and sustain quality.

Retention rises with each round of practice; without practice it fades.Practice 1Practice 2Practice 3Practice 4No practiceTimeSkill retention

77%

fewer procedural errors before performing a task on the job, when simulations are used for onboarding with a defined mastery standard.

Game mechanics tailored to you.

We combine game design principles with learning science to create simulations purpose-built for your company’s unique environments, context and roles.

On‑screen Metrics

Defines and makes the standard visible on-screen, so learners know the KPI impacts based on their actions.

Square
Example simulation: Square support ops, value-add consultative selling

Value Add Consultative Selling

Sales MasteryProduct Proficiency

Feedback Loops

Shows the direct consequences of judgment calls, providing coaching for corrective action and the ability to replay.

Visa Inc.
Example simulation: Visa onboarding, how money flows

Experience Visa Onboarding: How Money Flows

Systems ThinkingWorkflow Proficiency

Edge-Case Judgment

Escalates pressure step-by-step, presenting rare but critical scenarios that test true adaptability.

BASF Chemical
Example simulation: BASF plant reliability and maintenance troubleshooting

Plant Reliability and Maintenance Troubleshooting

Root Cause AnalysisAnomaly ResolutionAdvanced Troubleshooting

Iterative Mastery

Drives deliberate, continuous practice rather than a one-and-done compliance check.

Mastercard
Example simulation: Mastercard workplace safety certification

Workplace Safety Certification

Threat MitigationRisk Identification

Client simulations

Still from the Mastercard Data Risks and Compliance simulationMastercard

Data Risks and Compliance

Apply core data risk concepts, identify basic compliance risk signals, identify legal issues, and spot high-level security vulnerabilities.

Still from the Google Play Console App Growth Tools simulationGoogle

Play Console App Growth Tools

Test out different versions of your app's store page, track how people find it, and see how your changes affect downloads.

Still from the Adding Value in Squareville consultative selling simulationBlock Inc.

Consultative Selling at Square

Apply value-selling principles and product proficiency across complex set of customer situations and product configurations.

Still from the YouTube Town Taxi products and services gameGoogle

Product Knowledge Proficiency

Evaluate YouTube support workforce to validate their readiness for more complex ticket queues as they demonstrate product suite mastery.

Still from the Google.org EdTech ecosystem simulation showing the school and district system and a five-year outlookGoogle

EdTech Ecosystem Impact

Used by analysts to evaluate investment impact across intersections of institutional structures and technology dynamics.

Still from the BASF process refrigeration maintenance simulation showing a technician reading cooling capacityBASF Chemical

Diagnostics and Troubleshooting

Apply root cause analysis, systematically analyze pressure and temperature data to resolve high-stakes cooling systems issues.

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Where Simulations Fit

Built for transfer to the job.

Simulations aren’t a single solution. They bridge the gap between information fluency and real-world practice to raise training effectiveness and future-proofing job readiness.

Information Fluency
01

Coursework creates the foundation

Establishes baseline performance standards for the target job or workflows.

Guided Practice
02

Simulations build judgment and situational mastery

Often used in onboarding, simulations give learners a safe space to make mistakes, build repetition, incorporate situational feedback and refine judgment.

Independence
03

Practical application on the job

Drives learning transfer through independent execution of role-based tasks.

FAQ

Custom simulation FAQs

Who are custom simulations for?

Corporate and frontline teams in roles where mistakes are costly or environments are changing at a faster rate than in the past. This includes:

  • New workers are being asked to reskill into high-stakes jobs
  • Experienced staff are required to apply human judgment in new environments which requires problem-solving, critical thinking, risk mitigation, and systems thinking.
What skills do simulations build?

Custom simulations help learners build a systems-thinking mindset, risk mitigation technique, and decision-making judgment for interrelated situations and tasks.

When do you need a custom simulation?
  1. You don’t have a safe environment for learners to practice how to handle rare, but high-risk scenarios or situations.
  2. You find yourself needing to perform more frequent retraining or coaching on the job.
  3. Your new hires are struggling to be as productive as fast as past new hires could.
What are the benefits of a customized solution?

Unlike generic off-the-shelf training, custom simulations mirror your specific company context and workflows, allowing learners to more immediately apply learned knowledge and skills. By building risk mitigation and systems thinking skills, customized approaches result in fewer on-the-job errors, a faster time to proficiency, and a more productive, agile workforce. Custom solutions are also used to satisfy more strict, context-specific safety and compliance requirements.

Why not just add AI into on-the-job practice?

Our solution coexists within AI-led onboarding tools, and we provide tooling to import simulation assets into your searchable knowledge bases for modern AI agents. Each simulation is customized around your target skills, procedures and mastery standard. Using AI alone without guided practice simulation environments:

  • Learners risk offloading their thinking to AI
  • Scenarios can drift from reality
  • Learners may gain a false sense of confidence over true skill mastery
What format are simulations delivered in?

Custom simulations are integrated into your existing learning ecosystem. They are designed based on your specific technical requirements, including:

  • Interoperability (e.g., SCORM and xAPI) within existing LMS platforms (e.g., ExceedLMS, Docebo, Canvas)
  • Ingestion tooling to import simulation assets into your searchable knowledge bases for AI agents
  • Standalone delivery (HTML, SharePoint, Intranet, Cloud-Hosted)

We provide guides to help you make content updates yourself using professional authoring applications or AI update tools. Clients own all delivered asset (illustrations, videos) and authoring files (Storyline, Rise, Evolve, bespoke HTML).

Do you support compliance or decision-grade simulations?

Yes. If required, we can support generating verifiable performance data with scoring fidelity, hyper-tuned scenarios with realistic stressors, defensible psychometrics, and adaptive remediation.

Get a demo and consult.

We’ll demo examples relevant to your needs and discuss ways to approach your current situation.

Custom demo and working session

Tailored recommendations and next steps

No cost, no commitment or hassle from us

Schedule a demo discussion

Pick a time (30 min)

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Sources: Global Growth Insights (2025 Market Analysis); World Economic Forum, Future of Jobs Report 2025; Mascheroni et al. (2026); Passalacqua et al. (2025); Rodionova (2026), AI-Powered Simulator Design Principles for Skill Transfer; 2026 Q2 10x Client Impact Survey.